Privacy Policy

1. Introduction

Welcome to PlushifyMe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PlushifyMe service (the "Service").

By using PlushifyMe, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Account Information

When you create an account using Google OAuth, we collect:

Your Google account email address
Your name as provided by your Google account
Your Google profile picture (optional)
A unique identifier from Google to authenticate your account

2.2 Uploaded Images

We collect and process:

Images you upload for plushie generation
Generated plushie designs created from your images
Metadata associated with your images (upload date, file size, etc.)

2.3 Usage Data

We automatically collect certain information about your device and how you interact with our Service:

Browser type and version
Device type and operating system
IP address and general location (country/region)
Pages visited and features used
Time and date of visits
Time spent on pages
Error logs and diagnostic data

2.4 Transaction Information

When you purchase credits:

Payment transaction details (processed by our payment provider)
Purchase history and credit balance
Billing information (stored securely by our payment processor, not by us)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

To create and manage your account
To process your uploaded images and generate plushie designs
To store your generated plushies in your account gallery
To manage your credit balance and purchases
To provide customer support

3.2 Service Improvement

To analyze usage patterns and improve our AI algorithms
To identify and fix technical issues
To develop new features and improve existing ones
To understand user preferences and optimize the user experience

3.3 Communication

To send you service-related notifications
To respond to your inquiries and support requests
To send you updates about new features (if you opt-in)
To notify you about changes to our policies or Service

3.4 Legal Compliance

To comply with legal obligations
To enforce our Terms of Service
To protect our rights, privacy, safety, or property
To prevent fraud and abuse

4. Image Handling and Storage

4.1 How Images Are Processed

When you upload an image to PlushifyMe, it is securely transmitted to our servers and processed by our AI algorithms to generate your plushie design. The processing happens in real-time and typically takes 3-5 seconds.

4.2 Storage Duration

Your uploaded images and generated plushie designs are stored in your account gallery indefinitely until you choose to delete them. You have complete control over your images and can delete them at any time.

4.3 Deletion Policy

You can delete individual images from your gallery at any time
Deleting an image permanently removes both the original and generated plushie
If you delete your account, all your images are permanently deleted within 30 days
We may retain backup copies for up to 90 days for disaster recovery purposes

4.4 AI Training Policy

We do NOT use your uploaded images to train our AI models. Your images are used solely for generating your plushie designs and are kept private in your account.

6. Cookies and Tracking

6.1 What Cookies We Use

We use cookies and similar tracking technologies to:

Authentication Cookies: To keep you signed in to your account
Preference Cookies: To remember your settings (e.g., dark mode)
Analytics Cookies: To understand how you use our Service
Security Cookies: To detect and prevent fraud

6.2 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our Service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

Request a copy of your personal data
Download your images and generated plushies
Receive your data in a machine-readable format

7.2 Correction and Deletion

Update or correct your account information
Delete your images and generated plushies
Request deletion of your account and all associated data

7.3 Withdrawal of Consent

Opt-out of marketing communications
Disable certain tracking and analytics

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Security

We implement industry-standard security measures to protect your personal information:

Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
Access Controls: Strict access controls limit who can access your data
Authentication: Secure authentication via Google OAuth 2.0
Monitoring: Continuous monitoring for security threats and vulnerabilities
Regular Audits: Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email (Privacy Inquiries):

[email protected]

Email (General Support):